JOB DESCRIPTION
Job Type: Permanent
Education:
Diploma/ITI/Under Graduates/Any Graduates
Experience:
0-4 Fresher/Experience (Exp.in Tele field is a plus)
Accountabilities: Field Work:
Travelling to assigned customer locations.
Broad band Installation, Configuration of routers, Fault
repairing.
Providing customer with quality and timely resolution on Network
and troubleshooting issues.
Setting Improper router Configurations, fiber cut Issues, MTU
issues.
Troubleshooting LAN / WAN issues.
Testing networks with large sized Ping.
Fiber connectivity rectification, DVR configuration, Quality
network maintenance.
Ensuring 99.99% Customer Uptime, Maintenance of network
switches.
Attending repeated customer complaints by giving them best
possible resolution and to make sure issue do not persist.
Supporting cross functional team for timely connectivity.
Maintaining and reporting network database on regular basis to
the team lead.
Resolving customer Issues within TAT.
Reporting the manager on facing different challenges on daily
basis, analyzing and providing the solution to the customer.
Conveyance and Incentives:
Conveyance and Attractive Incentive Scheme.
Work Location:
For different branches in Telangana
Mandate:
Two wheeler with License is mandatory.
Required Documents:
Pan card/Aadhar card.
Two Passport size photos.
Educational Documents Xerox(10th /Diploma/Graduation).
For Experienced Candidates additional:
Appointment Letters, Relieving Letters Xerox.
Last two months Pay-slips.
E-Mail address:
Send us your updated profile at:info@countryonline.co.in